FedEx Senior Service Agent (Non-DOT)
Core
Provide customers with accurate information and assistance by responding to inquiries, resolving problems, and selling services; perform administrative support functions to ensure efficient station operations.
Role type
Senior Service Agent (Non-DOT)
Builds
Customer service interactions and administrative station operations
Domain
Logistics and Supply Chain
Deliverable
client delivery
Required skills
Customer service, problem resolution, sales, computer terminal operation, physical lifting and maneuvering of packages
Responsibilities
Respond to customer inquiries, resolve customer problems, sell services, perform administrative support functions, execute other assigned duties