Servicedisponent (m/w/d) Außendienstpersonal
Core
Dispatching field service technicians for heavy machinery repairs and maintenance, ensuring repair quality, and managing service workflows.
Role type
Service dispatcher (field service)
Builds
Service workflows and repair schedules for construction machinery
Domain
Construction equipment / Heavy machinery
Deliverable
client delivery
Required skills
Dispatching, quality assurance, cost estimation, order processing, project monitoring, cross-departmental collaboration
Preferred skills
Technical or commercial training, experience in technical customer service, entrepreneurial mindset, customer orientation, organizational skills, MS Office proficiency