Servicedisponent Werkstatt (m/w/d)
Core
Scheduling and dispatching service technicians for workshop repairs, ensuring smooth repair processes, and managing cost estimates and order processing for construction machinery.
Role type
Workshop Service Dispatcher
Builds
Repair workflows and service projects for construction machinery
Domain
Construction machinery / Industrial equipment
Required skills
Workshop scheduling, repair process management, cost estimation, order processing, customer support, cross-departmental collaboration
Preferred skills
Experience in service sales, spare parts sales, MS Office, DispoTool, Salesforce
Technologies
MS Office, DispoTool, Salesforce
Responsibilities
Schedule service technicians based on technical requirements, ensure smooth repair workflows, prepare repairs, handle customer inquiries, create cost estimates, process orders and invoices, monitor project costs and timelines, coordinate with other branches
Seniority
Entry-level to Mid-level