Servicedisponent (m/w/d) Werkstatt
Core
Dispatching workshop service technicians, ensuring repair quality and compliance with safety/labor laws, managing service workflows, and handling customer communication for maintenance and repairs.
Role type
Service Dispatcher (Workshop)
Builds
Service workflows and repair schedules for construction machinery
Domain
Construction machinery / Industrial equipment
Deliverable
client delivery
Required skills
Technical or commercial training, economic thinking, organizational skills, customer orientation, communication skills, MS Office proficiency
Preferred skills
Experience in similar function or technical customer service
Responsibilities
Dispatching service technicians, ensuring repair quality and legal compliance, managing service workflows, handling customer inquiries, creating cost estimates, monitoring project costs and timelines
Seniority
Entry-level to Mid-level