Inside Sales Rep
Core
Inside Sales Representative driving revenue growth for accounting and audit firms by managing inbound free-to-paid conversions and executing outbound usage-triggered campaigns.
Role type
B2B SaaS inside sales representative (high-volume chat/email)
Builds
Paid recurring subscriptions and enterprise opportunities for SaaS products
Domain
B2B SaaS / Financial services
Required skills
B2B SaaS inside sales, high-volume chat sales, CRM management (Salesforce), objection handling, closing deals over live chat, written English, spoken English
Preferred skills
Selling to accounting/audit firms, AI/data software knowledge, PLG experience, CPQ workflows, French/German/Dutch fluency
Technologies
Salesforce, Intercom, CRM tools
Responsibilities
Respond to high volumes of inbound chats and emails from existing clients utilizing free credits or trial periods. Guide customers through package options, pricing tiers, and licensing models. Manage common objections using provided sales playbooks and close transactions using assisted checkout in CRM/sales tools. Identify complex, multi-seat, or enterprise-level opportunities and route them seamlessly to named Account Managers. Document 100% of customer interactions, purchase intent, objections, and usage trends in CRM daily. Run proactive outbound campaigns targeting an installed base based on usage triggers (averaging 40 to 60 touches per day across chat and email).
