Director of Technical Enablement
Core
Lead strategic initiatives to strengthen technical readiness across internal teams, customers, and partners by developing scalable learning programs, technical content, and AI-powered workflows.
Role type
Director of Technical Enablement
Builds
Scalable learning programs, technical content, certifications, workshops, and AI-enabled enablement platforms
Domain
Technology / Enterprise Enablement
Required skills
Strategic enablement planning, instructional design, cross-functional leadership, technical content creation, LMS management, KPI tracking, blended learning design, API/cloud architecture knowledge, AI workflow integration
Preferred skills
Computer security expertise, certificate management, PKI fundamentals, DNS security, cryptographic tools
Technologies
LMS, Confluence, Jira Service Desk, Impartner, CloudShare, Atlassian Rovo, ChatGPT
Responsibilities
Develop and execute technical enablement strategy aligned with business objectives; Build and scale onboarding and continuous learning programs for technical teams; Improve customer-facing technical readiness including demos and storytelling; Oversee creation of technical training materials and certifications; Lead technical bootcamps and instructor-led sessions; Manage external enablement for customers and partners; Build and maintain enablement operating systems; Collaborate with Product, Engineering, Sales, and Support to identify skill gaps; Lead, coach, and develop technical trainers; Foster a culture of continuous learning; Develop and monitor enablement KPIs; Apply AI tools to improve enablement delivery
Seniority
Director, strategic leadership & team management
