Mitarbeitende für die Zentrale Bürgerinfo (m/w/d)
Core
Providing information to citizens via phone and in-person, handling appointment requests, and supporting administrative coordination.
Role type
Citizen Information Officer
Builds
Administrative services and citizen support
Domain
Municipal administration
Deliverable
client delivery
Required skills
Verbal communication, memory, etiquette, software proficiency (CleverQ, Advis, Telvis)
Responsibilities
Answering citizen inquiries by phone and in person, processing appointment requests via email, coordinating with specialized departments, hosting political committee sessions and official receptions, maintaining information boards