Unbefristet: Mitarbeiter Kundenservice / Customer Service Agent (m/w/d) – Deutsch & Französisch
Core
Multichannel customer service agent handling inquiries via phone, email, and live chat in German and French.
Role type
Customer Service Agent
Builds
Customer support solutions for logistics/shipping customers
Domain
Logistics / Customer Support
Deliverable
client delivery
Required skills
German (fluent), French (fluent), Multitasking, Data entry, System navigation
Preferred skills
Commercial training, IT affinity
Responsibilities
Handle customer inquiries via phone, email, and live chat; Track shipments; Resolve complaints; Communicate with suppliers and internal departments; Enter data into systems
