Bilingual (FR/EN) Contact Centre Representative - Canadian Banking, Credit Cards
Hybrid · Canada
Core
Handle customer inquiries and transactions for Canadian banking and credit card products in French and English.
Role type
bilingual customer service representative
Builds
customer support interactions for TD Bank
Domain
Canadian banking and credit cards
Deliverable
client delivery
Required skills
French (fluent), English (fluent), customer service, banking operations, problem solving
Responsibilities
Respond to customer inquiries via phone or digital channels, process credit card transactions, resolve account issues, adhere to banking regulations and compliance standards.
Seniority
Entry to Mid-level
