Universal Member Service Representative
Core
Provide friendly, knowledgeable service and process routine financial transactions for credit union members.
Role type
Frontline member service representative
Builds
Member relationships and financial product adoption
Domain
Financial services / Credit Union
Deliverable
product features (via careerplan.io/jobs/DA-00B-17-460-universal-member-service-representative-at-credit-union-of-new-jersey)
Required skills
Transaction processing, member service, product recommendation, financial goal alignment, bilingual communication
Preferred skills
Bilingual capabilities
Technologies
Point of sale systems, financial transaction platforms
Responsibilities
Welcome members and provide professional service, process deposits and withdrawals, recommend credit union products, educate members on solutions