Inside Delivery Supervisor (m/w/d) - Berlin
Core
Lead a team responsible for vehicle handover and delivery experience at Tesla locations, ensuring punctual arrivals, fast throughput, and quality standards.
Role type
Senior operations manager (vehicle delivery)
Builds
Vehicle delivery operations and customer handover experience
Domain
Automotive / Logistics
Required skills
Team leadership, operations management, logistics, revenue realization, process optimization, data analysis, stakeholder collaboration, MS Office, English and German communication
Preferred skills
Experience in automotive or transport industry, experience in customer-facing roles
Responsibilities
Build and lead teams to ensure punctual vehicle arrivals and quality handovers; manage delivery calendars and volumes using dashboards; oversee revenue realization and vehicle registration; collaborate with Sales, Service, and Logistics; resolve escalated customer issues; identify bottlenecks and implement improvements; monitor team performance via KPIs.
Seniority
Senior, hands-on IC