Sachbearbeiter (m/w/d) Customer Service Food Logistics
Core
Handling customer inquiries, complaints, and shipment tracking for food logistics operations.
Role type
Customer Service Specialist (Logistics)
Builds
Customer service interactions and shipment documentation for logistics clients
Domain
Logistics / Food Supply Chain
Deliverable
dashboards & analysis
Required skills
Customer service, complaint handling, shipment tracking, documentation, statistics, MS Office, English
Responsibilities
Handling customer inquiries and advice, Processing internal and external complaints, Information gathering and dissemination, Shipment tracking and interface control, Monitoring truck delays, Processing return shipments, Organizing special trips, Managing unloading reports, Leading statistics