Field Service Techniker & Einsatzkoordinator (w/m/d)
Core
Field Service Technician and On-site Coordinator preparing, installing, and configuring hardware/software, managing incidents, and coordinating on-site service teams for IT clients.
Role type
Field Service Technician & On-site Coordinator
Builds
IT infrastructure, hardware, and software solutions for enterprise clients
Domain
IT Services / Hardware / On-site Support
Required skills
Hardware installation and configuration, Incident management, On-site service coordination, Asset and inventory management, Customer support, Ticket system proficiency
Preferred skills
Service coordination experience, Technical training in system integration or IT electronics, Class B driver's license
Technologies
Ticketing systems, Hardware components, Software configuration tools
Responsibilities
Prepare hardware for delivery and install/configure hardware and software, Process and document incidents and service requests, Coordinate on-site service technician deployments, Manage asset and inventory including device refurbishment, Support customers with on-site and remote service interventions