Application Specialist (w/m/d)
Core
Supporting operation of dedicated customer systems and implementing technical requirements from architecture designs to achieve complex business goals.
Role type
Application Specialist (Managed Services)
Builds
Dedicated customer software systems (Business Applications, PLM, ERP)
Domain
IT Services / Managed Services / Business Applications
Required skills
Technical degree or equivalent training, Incident management, Change management, Documentation, Data integrity management, Configuration management, Performance monitoring, Scalability management, User communication
Preferred skills
ITIL certification, Self-organization, Escalation management, Conflict resolution
Technologies
PLM, ERP, Multi Cloud, Managed Services
Responsibilities
Support current and future software operation of dedicated customer systems, Implement technical requirements from architecture designs, Assist in creating technical documentation, Ensure data and configuration integrity, performance, and scalability, Actively manage changes and patches, Communicate proactively with key users about application changes