IT Onsite/ Fieldservice Techniker (w/m/d)/d)
Core
Install, configure, and support on-site hardware components (PCs, notebooks, printers, mobile devices) and analyze IT infrastructure issues for enterprise and SME customers across Europe.
Role type
Onsite IT Field Service Technician
Builds
Hardware rollouts and on-site IT infrastructure support
Domain
IT Infrastructure / Hardware Services
Required skills
Hardware installation and configuration, IT infrastructure troubleshooting, customer on-site support, documentation in IT systems, travel readiness, Class B/BE/3 driver's license
Preferred skills
Experience with ITSM tools
Technologies
ITSM tools, Asset management systems, Planning tools, Technician apps
Responsibilities
Install and configure hardware components, analyze and resolve IT infrastructure issues, provide on-site customer support, document activities in IT systems, participate in hardware rollouts
Seniority
Entry-level to Mid-level, hands-on IC