IT Servicetechniker 2nd Level Onsite Support / Service Point (w/m/d)
On-site
Core
Installing, configuring, and maintaining hardware and software solutions for enterprise clients while resolving support tickets within defined service levels.
Role type
2nd Level IT Service Technician (Onsite Support)
Builds
Hardware and software solutions for enterprise clients
Domain
IT Infrastructure and Managed Services
Required skills
Hardware and software installation, ticket resolution, structured work approach, customer communication
Preferred skills
Driver's license Class B/BE, travel readiness
Technologies
Hardware, Operating Systems
Responsibilities
Install and configure hardware and software solutions, resolve incoming support tickets, maintain service levels
Seniority
Entry to Mid-level, hands-on IC
