Workshop Administrator
Core
Administer daily operations for a busy heavy vehicle and machinery workshop, handling customer service, bookings, and compliance.
Role type
Workshop Administrator
Builds
Workshop operational efficiency and customer booking management
Domain
Automotive / Heavy Vehicle Repair
Deliverable
dashboards & analysis
Required skills
Data entry, Customer service, Document management, Compliance paperwork, Phone communication, Multitasking, System learning
Preferred skills
Engineering or automotive industry experience
Technologies
MechanicDesk
Responsibilities
Answering incoming calls and assisting with customer enquiries, Booking inspections and managing workshop bookings, Using MechanicDesk to update job and customer information, Data entry of invoices and timesheets, Scanning and general document management, Assisting with compliance paperwork and records
Seniority
Entry-level to Mid-level, hands-on IC
