Mitarbeiter IT Support (w/m/d)
Core
Providing 1st and 2nd-level IT support for a large corporate client at a fixed location, handling phone and on-site assistance for clients, printers, peripherals, and mobile devices.
Role type
IT Support Technician (1st/2nd Level)
Builds
IT support services for a large corporate client
Domain
IT Services / Corporate Support
Deliverable
client delivery
Required skills
IT troubleshooting, Microsoft client products, mobile device support (iOS, Android), ITIL documentation, customer service
Preferred skills
Microsoft Desktop Certification, prior experience as IT Service Technician or System Technician
Technologies
Microsoft, iOS, Android, Printers, Peripherals