Sachbearbeitung Forderungsmanagement / Case Manager (m/w/d)
On-site
Core
Operative case management for private parking areas, handling user complaints, payment reminders, and process handovers.
Role type
Case Manager (Administrative)
Builds
Payment collection processes and user communication for parking operators
Domain
Parking management / Administrative services
Required skills
Administrative background, written communication, Microsoft Office, process documentation, deadline management
Responsibilities
Manage user complaints and inquiries, process payment reminders and notifications, document cases in systems, hand over cases to external partners