Mitarbeiter - Geschäftsstelle (EG 5 TVöD) (m/w/d)
Core
First point of contact for the public handling inquiries, mail, and referrals to specialized departments within the Youth Welfare Office.
Role type
Administrative assistant (Youth Welfare Office)
Builds
Administrative support for the Youth Welfare Office
Domain
Public administration / Social services
Deliverable
dashboards & analysis
Required skills
Administrative procedures, telephone communication, mail handling, office software, protocol management
Responsibilities
Answering public inquiries via phone, mail, or in person; sorting and routing incoming and outgoing mail; organizing committee meetings and maintaining minutes; referring cases to appropriate specialists.