Product Engineer ServiceNow (m/w/d)
Core
Configuring, developing, and operating the ServiceNow platform to design and implement digital service processes and workflows for internal IT services.
Role type
Product Engineer ServiceNow (IC)
Builds
Digital service processes, workflows, automations, and integrations within the ServiceNow platform
Domain
IT Service Management (ITSM) / Enterprise Service Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ServiceNow platform configuration and development, JavaScript, REST and SOAP APIs, IT Service Management (ITSM) concepts, digital service process design
Preferred skills
Agile methodologies (Scrum, Kanban), technical documentation, error analysis and change request management
Technologies
ServiceNow, JavaScript, REST APIs, SOAP APIs
Responsibilities
Analyze business requirements and translate them into technical concepts, design and implement workflows and automations, ensure stable platform operation and monitoring, support releases, tests, and deployments
Seniority
Mid-level, hands-on IC
