Fachassistenz Eingangszone (m/w/d)
Core
Assist customers in the intake zone of a Job Center by handling applications, providing information on general questions, and supporting individuals with digital application processes for social benefits under SGB II.
Role type
Administrative specialist (public sector)
Builds
Digital application workflows for social benefits
Domain
Public administration / Social services
Deliverable
client delivery
Required skills
Customer service, application processing, digital form handling, public sector administrative training
Responsibilities
Accepting and processing applications, providing information on general inquiries, assisting applicants with digital submissions, supporting staff in the employment and benefits departments