Abteilungsleiter Versicherungen Vollzeit/Teilzeit (m/w/d)
Core
Leading the insurance department for Vonovia's customer service, managing building insurance contracts, claims processes, and business process optimization for over 1 million tenants.
Role type
Department Head (Insurance)
Builds
Insurance management processes and claims handling for residential real estate
Domain
Real Estate / Property Management / Insurance
Required skills
Building insurance expertise, Claims management, Process optimization, Team leadership, Stakeholder management, KPI management, SAP, MS Office
Preferred skills
Leadership in complex corporate structures, Customer orientation, Flexibility for business travel
Technologies
SAP, MS Office
Responsibilities
Lead two team leads and ~20 employees across Berlin and Essen; Manage building insurance contracts from conception to negotiation; Oversee small and large claims processes; Develop insurance-related business processes; Ensure quality, service, and KPI management; Network with internal and external stakeholders.
Seniority
Senior, Management