Unit Manager, General Liability
Core
Manage a team of claim professionals for General Liability, ensuring product quality, performance, and strategic alignment.
Role type
Senior IC Unit Manager (Claims)
Builds
Claim resolution processes and team performance
Domain
Insurance / Property Casualty
Required skills
Staff recruitment and retention, performance management, claim file review, strategic staffing, training development, succession planning, budget management, data analysis, stakeholder relationship management, process improvement
Preferred skills
Insurance licensing, change leadership, business strategy execution
Technologies
Management information systems, claim handling software
Responsibilities
Recruit, onboard, and retain top talent; manage staff performance and development; review claim files for quality; implement strategic file management plans; leverage data to improve business results; manage expense budgets; partner with agents and regulatory agencies.
Seniority
Senior, hands-on IC