Qualitätsmanager Reklamation & Prozesse (m/w/d)
Core
Managing customer and supplier complaints, analyzing quality deviations and root causes, and driving corrective/preventive actions to improve product quality.
Role type
Quality Manager (Complaints & Processes)
Builds
Quality management systems, corrective actions, and quality reports for an established manufacturing client.
Domain
Manufacturing / Quality Assurance
Deliverable
dashboards & analysis
Required skills
Complaint management, root cause analysis, quality audits, process improvement, technical product knowledge, data analysis
Preferred skills
Product Quality Reviews, technical drawing release, cross-functional coordination
Technologies
Quality management systems, audit tools, statistical analysis
Responsibilities
Coordinate customer and supplier complaints, analyze quality deviations and trends, support quality audits and reviews, develop and maintain quality documentation, assist in product and process approvals.
Seniority
Mid-level, hands-on IC