Quality & Operational Excellence Specialist
Core
Strengthening quality standards, optimizing operational processes, and driving continuous improvement initiatives while managing complaints and ensuring compliance.
Role type
Quality & Operational Excellence Specialist
Builds
Quality management systems and optimized operational processes
Domain
Manufacturing / Operations / Quality Management
Required skills
Root cause analysis, 8D methodology, Ishikawa diagrams, A3, 4D, Quality management systems, SAP, MS Office, Compliance monitoring, Process documentation, Stakeholder collaboration
Preferred skills
Vocational training in quality assurance, Further education in quality management
Technologies
SAP, MS Office
Responsibilities
Manage customer and supplier complaints including root cause analysis and corrective actions; Apply problem-solving methodologies like 8D, Ishikawa, A3, and 4D; Support continuous improvement initiatives to reduce errors; Maintain and improve quality management systems; Coordinate activities to strengthen quality system effectiveness; Support Process Owners in creating and optimizing business processes; Monitor compliance with quality, environmental, energy, and safety standards; Identify operational inefficiencies and implement improvement solutions.
Seniority
Mid-level, hands-on IC