Senior Travel Consultant ERM, Mexico
Core
Senior Travel Consultant handling incoming requests via phone and email for business customers, providing active travel consultation and up-selling related products.
Role type
Senior Travel Consultant (ERM)
Builds
Business travel itineraries and solutions for corporate clients
Domain
Corporate travel / Marine and offshore crew travel
Deliverable
client delivery
Required skills
Crew movement management, GDS Amadeus, operational process review, error management, multi-priority handling, English communication
Preferred skills
Experience in ERM/marine/offshore/crew travel environments, 24/7 service environment adaptability
Technologies
GDS Amadeus, BCD Travel tools
Responsibilities
Handle incoming travel requests via phone and email, provide active travel consultation and up-selling, coach travel consultants, review operational processes, perform quality management and error management
Seniority
Senior, hands-on IC