Senior Travel Consultant ERM, Brazil
Core
Handling incoming travel requests via phone and email for business customers, providing active consultation, and managing crew movements in ERM/marine/offshore environments.
Role type
Senior Travel Consultant (ERM)
Builds
Business travel solutions and crew movement management for corporate clients
Domain
Corporate travel / Marine and offshore industry
Deliverable
client delivery
Required skills
Crew movement management, GDS Amadeus, ERM/marine/offshore travel knowledge, operational process review, quality management, multi-priority handling
Preferred skills
None stated
Technologies
GDS Amadeus, BCD Travel tools
Responsibilities
Handle incoming requests via phone and email, provide active travel consultation and up-selling, manage crew movements and rotations, coach travel consultants, perform quality management and error handling, review operational processes and suggest improvements
Seniority
Senior, hands-on IC