Technical Success Manager - Autodesk Forma (Construction Specialist)
Core
Lead technical engagements for large AECO organizations in EMEA to drive digital transformation and adoption of Autodesk Construction Cloud (Forma) by solving customer challenges and engineering value.
Role type
Senior Technical Success Manager (Construction Specialist)
Builds
Custom workflows, dashboards, reports, and integrations for Autodesk Construction Cloud adoption
Domain
AEC (Architecture, Engineering, Construction) / Construction Technology
Deliverable
product features
Required skills
AEC industry experience, technology change management, platform data analytics, dashboarding, technical analysis, customer relationship building
Preferred skills
Understanding of construction workflows, product feedback contribution, social media engagement
Technologies
Autodesk Construction Cloud, Forma
Responsibilities
Discover customer business and technical processes to build trusted advisor relationships; Develop processes and workflows for Autodesk Construction Cloud adoption; Partner with Customer Success Managers to implement deliverables within the Customer Success Plan; Influence Product Roadmap by demonstrating business impact; Maintain industry technology trends to position platform value; Share best practices and success stories with the team.
Seniority
Senior, hands-on IC