Workday Analyst (INDG)
Core
Maintain and optimize the Workday Core HCM system, troubleshoot incidents, and support HR business processes.
Role type
Workday Analyst (Tier 2 Support)
Builds
HR system operations and reporting
Domain
Human Resources / Enterprise HRIS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Workday Core HCM administration, incident troubleshooting, root-cause analysis, custom report development, business process documentation, stakeholder partnership, project management
Preferred skills
Knowledge of HR policies and operations
Technologies
Workday, Calculated Fields
Responsibilities
Support day-to-day administration of Workday Core HCM including organizational structures and business processes; Investigate and resolve escalated incidents and service requests; Troubleshoot issues related to configuration, security, and data; Develop and maintain custom Workday reports; Partner with stakeholders to translate business needs into Workday solutions; Participate in testing for configuration changes and releases; Maintain SOPs and troubleshooting guides.
Seniority
Mid-level, hands-on IC