Ejecutivo/a Senior de Cobranzas y Recuperación de Cartera – LATAM
Core
Senior collections executive managing payment recovery for AI fellows across Latin America.
Role type
Senior collections and debt recovery executive
Builds
Payment recovery for AI training fellows
Domain
EdTech / AI / Fintech
Required skills
complex collections, negotiation, contract interpretation, objection handling, conflict de-escalation, CRM management, data analysis
Preferred skills
fintech experience, legal team collaboration, law/accounting/finance degree
Technologies
CRM, Excel, Google Sheets
Responsibilities
Manage regional portfolio of fellows with activated payment obligations; Review contracts and contact info to prepare collections; Contact fellows via phone, email, WhatsApp to negotiate payments; Design follow-up sequences for low-response cases; Negotiate payment plans within authorized margins; Track agreements to confirmation; Coordinate with Finance, Ops, and Legal; Propose process improvements.
Seniority
Senior, hands-on IC