Mitarbeiter Kundenservice - Electronic Banking (m/w/d)
Core
Provide first and second-level support for electronic banking and payment services via phone, in-branch, and digital channels.
Role type
Customer service specialist (electronic banking)
Builds
Electronic banking solutions and cashless payment contracts
Domain
Banking and payments
Deliverable
client delivery
Required skills
First and second-level support, electronic banking configuration, troubleshooting, payment solution sales, MS Office
Preferred skills
IT affinity, experience with electronic banking
Responsibilities
Answer customer questions about online banking and payments, analyze and resolve technical issues, configure electronic banking solutions, consult on and sell cashless payment terminals, collaborate with sales and IT teams