Kundenberater / Quereinsteiger Energie (m/w/d) Dessau
Core
Customer service representative for large energy companies in Germany, handling inquiries about contracts, tariffs, and invoices via phone and email.
Role type
Customer service representative (energy sector)
Builds
Customer support services for energy providers
Domain
Energy industry + Customer service
Deliverable
client delivery
Required skills
Empathy, problem-solving, telephone communication, written communication, German (fluent)
Responsibilities
Answer customer inquiries about contracts, tariffs, and invoices; ensure customer satisfaction; serve as the voice of customer service