IT Operation Engineer (m/w/d)
Core
Ensuring stable, secure, and SLA-compliant operation of production applications, platforms, and infrastructure components across cloud, on-premises, and hybrid environments.
Role type
Senior IT Operations Engineer (Remedial Action and Capacity Management)
Builds
Production IT services and infrastructure reliability
Domain
IT Operations / Infrastructure / Cloud & On-Premises
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Windows Client-Server application operations, ITIL-based service management (Change & Incident), relational databases, time-series data, REST API, messaging, event streaming, monitoring and logging tools (Splunk, PRTG, Grafana, Prometheus)
Preferred skills
None stated
Technologies
Splunk, PRTG, Grafana, Prometheus, Windows, REST API
Responsibilities
Planning and executing maintenance, deployments, releases, updates, and patches; Monitoring system landscape and analyzing/remediating incidents; Building and evolving monitoring, logging, and alerting solutions; Implementing operational, service, and security processes per ITIL; Collaborating with IT infrastructure, network, security, and application owners; Participating in IT on-call rotations
Seniority
Senior, hands-on IC