Application Support Specialist (m/w/d)
Core
Application Support Specialist responsible for project leadership, system optimization, and 2nd level support for internal applications including document management, field service, and web-shop solutions.
Role type
Application Support Specialist (Project Lead & 2nd Level Support)
Builds
Internal applications (document management, field service, web-shop, product info systems)
Domain
IT / Enterprise Software / Energy Efficiency Equipment
Required skills
Project leadership, application implementation, web technologies, database technologies, operating systems, network technology, business process optimization, incident management, change management, user training
Preferred skills
AI application development, international consulting
Technologies
Web technologies, Database technologies, Operating systems, Network technology
Responsibilities
Lead projects and sub-projects for application implementation, analyze technical implementation for process optimization, evaluate and develop innovative AI applications, consult department and project leaders, support business units with process-oriented application support, train and support end-users, provide 2nd level support, manage system interfaces, steer incident and change management