IT-Mitarbeiterin (w/d/m) im Client-Management
Core
IT staff member responsible for administering mobile devices, managing MDM systems, and handling mobile telecommunications contracts for the Hannover Medical School.
Role type
IT support specialist (mobile device management)
Builds
Mobile device management systems and telecommunications services
Domain
Healthcare + IT infrastructure
Required skills
Mobile device administration, MDM system management, Mobile telecommunications contract management, Ticket handling, Technical troubleshooting, IT process understanding, Change management, Project coordination
Preferred skills
Microsoft Intune/Entra ID, Apple iOS/iPadOS, Android Enterprise, Asset management
Technologies
Microsoft Intune, Matrix42, Entra ID, iOS, iPadOS, Android Enterprise
Responsibilities
Administer and manage mobile devices and MDM systems, Manage mobile telecommunications contracts, Handle tickets and service requests for MDM and mobile devices, Analyze and resolve technical issues, Ensure and develop processes within the system landscape, Execute and coordinate technical updates and upgrades, Plan and implement changes, Participate in IT projects, Collaborate with internal departments and vendors
Seniority
Junior to Mid-level, hands-on IC