CareerPlan

Associate Director, Content & Omnichannel Capability Owner Germany (m/f/d)

Munich - DEFull-time2026-10-02 → 2026-10-24

Core

Define and govern local marketing capabilities and omnichannel orchestration for pharmaceutical brands, translating business priorities into technology use cases for personalized customer journeys.

Role type

Senior marketing operations capability owner (pharma)

Builds

Local adaptations of global content models, content operations, and personalization platforms for brand teams.

Domain

Pharmaceutical marketing and digital personalization

Deliverable

product features

Required skills

Personalization strategy, omnichannel orchestration, content operations, AI tool integration, data analytics, stakeholder influence, project management

Preferred skills

Next-best action engines, data systems (Databricks, DOMO), AI-enhanced tools

Technologies

SFMC, Veeva CRM, Workfront, JIRA, MLR AI, synthetic personas

Responsibilities

Lead definition and governance of local marketing capabilities; Own relationship with IT to activate new technologies; Drive execution of country-level technology roadmaps; Serve as expert on industry trends for content delivery and personalization

Seniority

Senior, hands-on IC