Kaufmännischer Mitarbeiter Kundenservice (m/w/d)
Core
Handling customer and partner inquiries, complaints, and logistics coordination for a land transport specialist.
Role type
Customer service representative (logistics)
Builds
Reliable and efficient land transport solutions for customers
Domain
Logistics / Land transport
Deliverable
client delivery
Required skills
Customer service, complaint handling, internal coordination, proactive status reporting, difference and damage claim processing, route organization, inside sales
Preferred skills
Experience in logistics, sales affinity, telephone communication, MS Office, German (fluent), English (good)
Responsibilities
Handling customer and partner inquiries and complaints, coordinating cross-traffic and special trips, managing differences and damage reports, conducting proactive runtime checks
Seniority
Entry-level to Junior