Kaufmännischer Mitarbeiter Kundenservice Logistik (m/w/d)
Core
Customer service liaison for land transport, handling transport orders, monitoring shipments, and resolving customer inquiries and complaints.
Role type
Customer service representative (logistics)
Builds
Land transport shipment tracking and customer support solutions
Domain
Logistics / Land transport
Deliverable
dashboards & analysis
Required skills
Order management, shipment monitoring, customer communication, complaint handling, MS Office
Preferred skills
Spedition software, first professional experience
Responsibilities
Receive and process transport orders, coordinate with sales, monitor and report on shipments, handle customer inquiries and complaints, communicate shipment events to customers and partners