Vertriebsinnendienstmitarbeiter (m/w/d)
Core
Leading a 2-person sales team and managing the entire order and procurement process for a chemical company.
Role type
Senior Sales Operations Manager (Order Management)
Builds
Order management processes and customer service solutions
Domain
Chemical industry, B2B sales operations
Required skills
Order management, team leadership, offer calculation, ERP systems (SAP/D365FO), customer service, process optimization, stakeholder management
Preferred skills
International industry experience, digital process interest
Technologies
SAP, D365FO
Responsibilities
Lead the 2-person sales team, coordinate order and procurement processes, create and calculate offers, manage product data, handle complaints and customer inquiries, support the outside sales team, ensure excellent customer service
Seniority
Mid-Senior, hands-on IC