Sachbearbeiter Customer Service Deutsch und Englisch (m/w/x)
Core
Customer service and order processing specialist for international clients in the healthcare industry, managing orders, returns, and claims via phone and email.
Role type
Customer Service Representative (Order Processing)
Builds
Order fulfillment and logistics coordination for healthcare clients
Domain
Supply Chain Management / E-Commerce / Healthcare
Required skills
German (fluent), English (good), MS Office, ERP systems (SAP)
Preferred skills
Administrative training, customer service experience
Responsibilities
Handle written and telephone communication with international clients; Process customer orders through the order and delivery lifecycle in SAP; Manage returns and complaints including transport coordination; Create reports and maintain customer/item master data in SAP