Customer Support Engineer (m/w/d) Sectra Medical
Core
Provide technical support and resolve complex clinical and technical issues for Sectra's medical imaging systems to improve patient care.
Role type
Customer Support Engineer (Medical Imaging)
Builds
Sectra PACS and medical imaging solutions
Domain
Healthcare IT / Medical Imaging
Required skills
Python, PowerShell, SQL Server, Microsoft Windows Server, network troubleshooting, system upgrades, ticket management, technical documentation, escalation handling, script languages
Preferred skills
DICOM, HL7, medical IT systems, cluster management, storage systems, server hardware, multi-language support
Technologies
Python, PowerShell, SQL Server, Windows Server, PACS, DICOM, HL7
Responsibilities
Diagnose and resolve system problems, implement third-party integrations, handle escalations, create technical documentation, provide feedback to product teams, work in rotating 24/7 shifts
Seniority
Mid-level, hands-on IC