Global Field Service Engineer (FSE)
Core
Deploy, install, maintain, repair, and upgrade medical imaging systems in the field while providing advanced technical support and troubleshooting.
Role type
Senior Field Service Engineer (Medical Imaging)
Builds
Nanox medical imaging systems for hospitals and healthcare settings
Domain
Medical technology / Healthcare
Deliverable
physical/clinical work
Required skills
hands-on troubleshooting of complex mechanical/multidisciplinary equipment, system deployment and installation, root-cause analysis, technical documentation creation, field training and mentoring, cross-functional collaboration, international customer engagement, remote diagnostics (via careerplan.io/jobs/43-00F-D2-276-global-field-service-engineer-fse-at-nanox)
Preferred skills
experience with medical devices or regulated multidisciplinary products, startup or fast-growing tech company background, additional languages
Technologies
computer systems, networking, remote diagnostics tools
Responsibilities
Deploy, install, maintain, repair, and upgrade Nanox systems at customer and production sites; Provide advanced technical support and troubleshooting for complex field issues; Create and maintain technical service documentation and procedures; Act as a field trainer and mentor for service engineers and partners; Collect, analyze, and report field cases and system status; Ensure effective information flow between the field and R&D; Collaborate with cross-functional teams to resolve technical issues; Support new system deployments and service readiness activities
