IT Servicedesk Mitarbeiter m/w/x ab sofort unbefristet, in Vollzeit, in unserem Team Servicedesk un…
Core
Annahme und Dokumentation von Anforderungen und Störungsmeldungen sowie 1st Level Support und Anwenderunterstützung für Einrichtungen der Immanuel Albertinen Diakonie.
Role type
IT Service Desk Technician (1st Level Support)
Builds
IT support services for organizational units
Domain
Non-profit / Social services
Required skills
IT training (e.g., Fachinformatiker), desktop and peripheral hardware knowledge, Microsoft Windows and Office products, Active Directory user management, remote troubleshooting
Preferred skills
Knowledge base maintenance, collaboration with external service providers
Technologies
Microsoft Windows, Microsoft Office, Active Directory, Ticketing systems