ITK-Spezialist - UCC (m/w/d)
Core
Implement customer projects in communication and collaboration, handle support tickets and hotline, and install telephony systems on-site.
Role type
ITK specialist (telephony and collaboration systems)
Builds
Communication and collaboration systems for customers
Domain
IT and Telecommunications
Required skills
VoIP protocols (SIP/TLS), UCC system installation and service (Starface, Yeastar, Mitel, ESTOS), LAN/WAN knowledge, Class B driver's license
Preferred skills
Microsoft Teams telephony knowledge
Responsibilities
Implement customer projects in communication and collaboration, process support tickets and manage the hotline, install telephony systems on-site, support sales colleagues with technical inquiries