Cisco Voice Engineer
Core
Design, deploy, and support Cisco CUCM, Microsoft Teams Phone/Direct Routing, and Cisco Webex solutions while configuring SBC connectivity and PSTN integration.
Role type
Senior IC Voice Engineer
Builds
Regional voice architecture, engineering, and project delivery for enterprise telephony
Domain
Financial services / Enterprise Telephony
Required skills
Cisco Unified Communications Manager (CUCM), Microsoft Teams Phone, Direct Routing, Cisco Webex, SIP, Session Border Controllers (SBC), PSTN integration, enterprise telephony, IPC Unigy, Avaya PBX, NICE Recording
Preferred skills
Trading floor environment experience, telecommunications environment experience, IT degree, relevant certifications
Technologies
Cisco CUCM, Microsoft Teams, Cisco Webex, SIP, Avaya, NICE Recording, IPC Unigy
Responsibilities
Design, deploy, and support Cisco CUCM, Microsoft Teams Phone/Direct Routing, and Cisco Webex solutions; Configure SBC connectivity, SIP routing, and PSTN integration; Integrate voice platforms with third-party solutions; Troubleshoot complex voice and telephony issues; Provide technical guidance on voice architecture; Collaborate with internal teams and external vendors to deliver voice projects
Seniority
Senior, hands-on IC
