CareerPlan

Dispatcher (m/w/d) im Innendienst | Handwerk

Köln, NORDRHEIN_WESTFALENFull-time2026-10-16 → 2026-10-28
Hybrid

Core

Dispatcher supporting a regional manager to coordinate installation teams for heat pumps across Germany.

Role type

operational dispatcher (internal services)

Builds

heat pump installation services for residential customers

Domain

renewable energy / heating technology

Required skills

operational coordination, capacity planning, schedule management, crisis management, stakeholder communication

Preferred skills

1+ years experience in commercial dispatching or workforce planning, calm under pressure, pragmatic problem-solving

Technologies

none

Responsibilities

coordinate ad-hoc team changes due to absences or schedule shifts, plan team capacity and job assignments in alignment with project management, schedule follow-up work for internal teams, provide direct operational support to the regional manager

Seniority

junior to mid-level