Minijob in der Kundenbetreuung (m/w/d)
Hybrid
Core
Support customers via phone and email regarding insurance and assistance services, primarily during evenings, weekends, and holidays.
Role type
Customer service representative (part-time)
Builds
Customer support interactions for insurance and assistance products
Domain
Insurance and assistance services
Deliverable
client delivery
Required skills
German language proficiency, MS Office, telephone communication, email communication, documentation, teamwork, flexibility for evening/weekend shifts
Responsibilities
Handle customer inquiries via phone and email, process requests related to insurance and assistance services, document incoming requests in systems, collaborate with internal departments and external partners, assist customers in challenging situations
