Kundenservicemitarbeiter (m/w/d) Badbergen
Core
Providing empathetic customer service and administrative support for pet funeral services, guiding grieving pet owners through cremation processes and handling orders.
Role type
Customer Service Representative (Pet Funeral Services)
Builds
Pet funeral services and related administrative processes
Domain
Pet care / Funeral services
Deliverable
client delivery
Required skills
Empathy, German language proficiency, MS Office, telephone communication, order processing, data management, complaint handling
Preferred skills
Commercial training, experience in customer service or veterinary field
Technologies
MS Office, internal IT systems
Responsibilities
Consult customers on cremation services, process orders and manage customer data, handle telephone and email inquiries, ensure smooth operational workflows, resolve complaints, support team with administrative tasks
Seniority
Entry-level to Junior (via careerplan.io/jobs/13635-c4524f5c_JB5256969-S-kundenservicemitarbeiter-mwd-badbergen-at-rosengarten-gmbh)