CareerPlan

Dispatcher (m/w/d) im Innendienst | Handwerk

Köln, NORDRHEIN_WESTFALENFull-time2026-11-09 → 2026-11-10
Hybrid

Core

Operational dispatcher supporting a regional manager to coordinate heating pump installation teams across Germany.

Role type

Operational Dispatcher (Administrative)

Builds

Heating pump installation services for residential customers

Domain

Renewable energy / HVAC / Construction

Required skills

Scheduling, capacity planning, ad-hoc coordination, stakeholder communication, problem-solving, organization

Preferred skills

1+ years experience in dispatching or workforce planning, calm under pressure, pragmatic mindset

Responsibilities

Support regional manager with daily operational tasks, coordinate teams for ad-hoc changes (sickness, schedule shifts), plan shifts and capacity in alignment with project management, schedule follow-up work

Seniority

Mid-level, hands-on IC